Help

If you need help, you can always reach out to an admin for support.

Member Profile

  • Creating your account
    The garden website is for members only. Sign up using the same email you use for the Google group and other garden communications. Your name and screen name will be visible to other members. If you share your plot with two or more people, only one member needs to create an account, but the others can join as "General Members" if they choose (see Member Types, below).
  • Settings and Notifications
    Update your account settings and preferences anytime from the Settings page.
    • Calendar Settings: Choose the week start day for your calendar view or set it to "Today" for a rolling start.
    • Alerts: Enable email reminders for shifts and notifications if your account status is "On Alert" (see Shift Credits and Member Status, below).
    • Updating your account information: You can change your screenname, name, email address, and password at any time from the Settings page.
  • Member Types
    There are two options for garden membership:
    • Gardeners are assigned a plot and must complete the equivalent of 1 shift credit per week during the garden season (see Shift Credits and Member Status, below).
    • General Members have access to communal areas without shift requirements, but can participate in shifts if they choose.
    Reach out to an admin if you need to switch your member type.
  • Deleting your account
    To end your garden membership, follow the instructions at the bottom of the Settings page to delete your account and personal data.

Shifts

  • Shift Credits and Member Status
    Gardeners are required to complete the equivalent of 1 shift credit (1 hour) per week during the garden season. You can choose to complete your shifts on a weekly basis or bank shifts to reduce your workload later in the season. Your credits will accumulate in your bank; you can see your current balance on the home page or by viewing your Shift History by clicking on your username in the menu bar.

    A balance of 0 or above will keep your account in good standing or "Active". If your balance dips below 0 (see Cycle Debits, below) your account status will change to "On Alert". If you have Shift Alerts enabled, you'll receive an email notification once a week if your balance is less than -1.

    General Members are not required to complete shifts and will not receive Cycle Debits, but can complete and bank shifts as desired.
  • 🪫 Cycle Debits
    Each Monday during the garden season, 1 credit is automatically debited from Gardeners' accounts. Cycle Debits are recorded in your Shift History. General Members' accounts are not debited.
  • Adding, Editing, and Deleting Shifts
    • Add a Shift: Click an open timeslot or create a custom shift by clicking "Add a Custom Shift" on the shift calendar on the home page, or by clicking "Add a Shift" in the menu bar. You'll earn 1 credit per hour worked. You can schedule shifts in advance or record shifts that you have already completed. Shift credits do not count towards your balance until after completion.

      Your shifts can overlap with other members. You can schedule shifts for dates outside the garden season, but those shifts will not earn credits.
    • Edit a Shift: Click on the "Edit" link on your shift in the calendar on the home screen or on your Shift History. You can edit a shift before or after it occurs.
    • Delete a Shift: Click on the "Edit" link on your shift in the calendar on the home screen or in you Shift History, then click "Delete".
  • Getting Help from an Admin
    Admins can schedule, edit, and delete shifts for other users. If you need help scheduling a shift, you can reach out to an admin for support
  • Bonus Credits
    Certain shifts througout the garden season are eligible for Bonus Credits.
    • 🔥 Open Hours: Frequently unfilled timeslots earn 0.25 bonus credits. A shift that was eligible for bonus credits when you initially signed up for it may no longer be eligible if you edit its date, time, or duration. Editing only the Shift Activities will not affect your bonus credits.
    • ✨ Hidden Double Bonuses Ten double bonuses occur randomly during the garden season, like "Daily Doubles" on Jeopardy. These bonuses can occur any day of the week between the hours of 9am and 6pm. Dates and times are algorithmically determined and unknown to admins or members. Any shift that you schedule overlapping a Hidden Double Bonus will earn double credits (including any 🔥 Open Hours bonus credits it also qualifies for).

Wall

  • Posts
    Wall Posts are short messages that appear on the home page for two weeks, or until they are archived. Use the Google or Whatsapp group for long messages and urgent conversations.
  • Adding a Post
    Navigate to the bottom of the of Garden Wall and create your Post. You can choose to subscribe to your Post by clicking "Email me when someone replies to this post" before clicking Save.
  • Archiving a Post
    You can archive a Post you created or one that was created by another member. Navigate to the Post by clicking on its subject line or "View or reply to post". Add a Reply and check "Mark Complete and archive this post" before clicking "Save". Archived Posts will not be displayed on the garden home page.
  • Deleting a Post
    Navigate to a Post you created by clicking on its subject line or "View or reply to post". Click "Delete" (located in the post meta bar, next to the post date and time) and follow the instructions. Admins can delete Posts created by other members.
  • Replying to a Post
    Navigate to the Post by clicking on its subject line or "View or reply to post". Add a Reply and click "Save".
  • Deleting a Reply
    Navigate to a Post you replied to by clicking on its subject line or "View or reply to post". Locate the Reply you created that you would like to delete, click "Delete", and follow the instructions. Admins can delete replies created by other members.
  • Subscribing to a Post
    Navigate to the Post by clicking on its subject line or "View or reply to post". Add a Reply and check "Email me when someone replies to this post" before clicking "Save".

    To unsubscribe, navigate to the Post and uncheck "Email me when someone replies to this post" and click "Save". You do not need to add a Reply to unsubscribe to a Post.

    Subscribing or unsubscribing to a Post does not affect your Shift Alerts (see: Settings, above).

100 Quincy Community Garden
100 Quincy Street
Brooklyn, NY 11238